If a registration fee is due, the amount of the tax is indicated when your contract is set up. If applicable, the non-refundable FACTS registration fee will be processed automatically within 14 days of the agreement being published in the FACTS system. You can also call us for free at 866.441.4637 or contact your school office to update financial information. The person in the agreement must be an authorized signatory to the new account. For your protection, only the plan owner and an additional authorized portion can change the bank information. You can log into your FACTS account under online.factsmgt.com/aid to check the status of your app. Please take 2 weeks of processing from the date you provided the vouchers before inquiring about the receipt and/or status of the downloaded documents. Changes to your bank account or credit card can be made online at online.factsmgt.com if you are the owner of the plan. After signing up above, select Financial Accounts and select Change the account in the payment plan or incident account you want to update.

If we obtain your consent, we will send you a letter or email confirming the original terms of your agreement. This includes the amount of the payment, the balance due and the date your authorized payments start. Payments continue until the full amount is paid. You can request the termination of your contract by contacting your institution directly. Please note that the termination of your payment plan does not necessarily have to waive fees or fees to the institution. Once the online application is complete, you must download all the necessary support documents. Documents can be downloaded online by logging in to online.factsmgt.com/aid of your account. FOR YOUR ONLINELOG ACCOUNT on your MyFacts account, with your FACTS user ID and password. If you have forgotten your or have moved your own, contact FACTS at 800-863-2287 or account@factsmgt.com.

Yes, yes. You have more privacy with automatic payments than by writing a cheque. Banking research has shown that up to 10 people write a check from the date of writing until the money is permanently withdrawn from your account. Most checks include your name, address, phone number and other financial information that can be easily copied. As far as electronic payments are concerned, the transaction moves electronically from one bank to another. All the information you share with us is absolutely confidential. We do not pass on any information to unauthorized third parties. Yes, yes. You can add additional schools and make corrections to the application form by registering for online.factsmgt.com/aid and click view view the form.

If you need to change your account information, address or phone number in your student payment contract or if you have any questions about your payment plan, please contact NBS at 800.609.8056. To view your study payment contract online, please go to www.factstuition.com and select the MyFACTS account. You need to create a user ID and password to view your information. You`ll find the instructions to create an account on the MyFACTS account in the confirmation notification sent after your agreement has been processed. If you have yours, please contact NBS at 800.609.8056 or email account@factsmgt.com. If your school uses the FACTS family portal and you are unable to update demographic information about online.factsmgt.com, the FACTS family portal may be your school`s registration system. In this case, you need to register to update the information. You can check balances, tuition and fees paid, print reports and view planned payments by logging in to online.factsmgt.com of your account, or you can call us for free at 866.441.4637 for support. Changes to your address, phone number or email address can be made to online.factsmgt.com or by contacting your school or the facts. The establishment of ens